Shipping & Delivery Policy
Sorrel gardens, is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).
Sorrel gardens, is in no way responsible for any damage to the order while in transit to the buyer.
While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
Shipment charges will vary product wise.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 10 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact us.
For Indian customers, the shipping charge is Rs 79 for all orders.
We do not ship products out of India. For multiple products ordered the program adds up the weight of all the units ordered and charges a single delivery fee.
However, the delivery fee is calculated separately when a customer orders different plants to be delivered at different locations. This is because the products are being sourced and shipped from different cities.