Any refund claim will be processed within 10 working days once request of cancellation of item(s) is received or after receipt of the product by us or after we establish the goods sold by us did not conform to the Standards. Please see our statements of Warranty and Liability for more information. Refund will be accepted only on receiving the product in 0% damage state. 

Refund will be processed based on the mode of payment of the order:
• Orders paid by credit/debit card will be refunded by credit back to the credit/debit card. The actual crediting of the refund amount will depend on the bank’s processing times.
• Orders paid by net banking accounts will be credited back to bank account. The actual crediting of the refund amount will depend on the bank’s processing times.
• For all other modes of payment, we will send a refund cheque. The cheque will be made in favour of the name as in the “billing name” provided at the time of placing the order.
• For orders placed through Gift Vouchers refund would be provided in form of a fresh Gift Voucher of the same value.
Buyer can claim refund for loss in transit if the ordered product(s) has not been delivered at the shipping address (in India) within 15 working days of shipping the order. Such claims will be verified by Sorrel Inspired living team and only upon establishing the veracity of the claim the amount will be refunded to the buyer. No claims by buyer will be entertained as loss-in-transit if there is evidence that the order has been delivered to the shipping address or if there was no person available to receive the shipment when the delivery of the order was attempted.

Late or Missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Sorrelinspiredliving@gmail.com 

Warranty and Liability

Sorrel inspired living is committed to supplying high quality products to recreational gardeners and households for personal use. In accordance with the established custom of the trade, Sorrel inspired living will in no case be liable for more than the actual amount paid for a particular product on sale.
We will endeavour to only have products on our web site that are in stock and available for ordering. Varieties that are out of stock will be listed as such and will not be available for purchase. In the unforeseen event of items going out of stock after you placed an order your amount will be refunded to you.